Thong sandals

Returning an item

Marinalari.com is pleased to offer its customers the free option of returning an item that does not meet their expectations. After receiving the item, you have 7 days to return it to our boutique by sending an email to customerservice@marinalari.com with your personal information and details of the items you wish to return (order number, model, size). Items must be returned within 7 days of receiving your order.

Online return policy

All items being returned for a refund must be unworn and must have their original tags and packaging. To ensure items are not damaged in transit, we recommend that you return them in their original packaging.

For orders placed in Italy, follow the instructions below:

In the package you will find a black envelope with the documents to make the free return exclusively with DHL, call 199 199 345 to book the collection and paste the return form with the barcode on the box/envelope.

For orders in Europe and the rest of the world, follow the instructions below:

The buyer is responsible for the cost of shipping plus the cost of return and duty for international returns which will be deducted from the refund.

For your convenience, in the black document envelope, we enclose the DHL return form to be pasted on the parcel.